Home / Privacy Policy

Data Protection 

For the purposes of data protection this policy refers to the 1998 Data Protection Act until 25th May 2018 and thereafter the EU General Data Protection Regulation (GDPR) or any subsequent, and successor, legislation. 

Detox Kitchen Ltd is the data controller of the personal information we hold about you. 

Whilst Detox Kitchen will not pass on any information to other parties or bodies, with the exception of government bodies if requested, your details will be kept on record and added to our mailing list. By purchasing a product from our website, you are consenting to joining our database. You can stop this at any point by informing us via email that you no longer wish to be contacted with Detox Kitchen news and offers. 

Third Party websites, although Detox Kitchen will not pass on any information to third parties, the website may have links to other websites - The Detox Kitchen cannot be held responsible for other websites data protection policies. 

All changes to our privacy policy will be updated on the website and you can contact us at any point via telephone or e-mail for more information. 

Your details will be kept on record for as long as needed. These details are only accessible to authorised staff. 

Destruction of personal information will be carried out by a secure method. 

Information in our custody will be protected and safeguarded securely. 

Privacy statement - you are required to read all terms and conditions every time you use The Detox Kitchen as these can be changed at any time and you will not be notified of each individual change to the privacy policy. 

When signing up to The Detox Kitchen you will need to give us your personal identifiable information: Name, Address and telephone number. The delivery team will be passed on these details in order to ensure that your detox experience has no hitches. Each delivery team member signs a data protection form on arrival with The Detox Kitchen to ensure you are protected. 

We could occasionally ask for additional information: for example: demographic, lifestyle, marketing or other questions this is purely done on a research basis and it is your choice as to whether you wish to provide us with the requested information. 

What information do we collect? 

When you purchase from us at detoxkitchencatering.co.uk, we ask for and collect personal information such as your name, billing and delivery address, telephone number, email address, items ordered and payment details. 

If you sign up to receive our email newsletter we will store your email address. 

Detox Kitchen may also collect information regarding your visit to detoxkitchencatering.co.uk. This may include where you are geographically, how you were referred to us (e.g. search engines or email marketing), your browser and device type, the pages you viewed, the duration of your visit and any search terms used. 

How do we use your personal information? 

We use this information to make your shopping experience as easy and enjoyable as possible. To process your order including delivery and payment. 

Shopify Privacy Policy

All payment card details entered when placing an order are stored by Shopify, and not The Detox Kitchen. The privacy information for Shopify can be found at https://www.shopify.com/legal/privacy 

To send you special offers and promotions that may be of interest if you have consented for us to do so or we believe may be of interest to you. You may opt-out of receiving these messages at any time. 

Any information we collect about customer’s browsing and buying habits is used for statistical analysis and to continuously improve our website and the products and services offered to our customers. 

To assist in the detection and prevention of fraud. 

Our Courier Service has selected access to your details for delivery purposes only. 

The bit we cannot control… 

Third party sites: Our blog may contain links to and from the websites of our partner networks. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. 

We will use cookies (electronic tags) to monitor your browsing and buying habits on our site, for example, which pages are visited, and whether they are purchased from. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent. 

Do not track (DNT) is a feature offered by most browsers, with some newer browsers offering it as default. If enabled, it sends a signal to websites to request that your browsing isn't tracked. Tracking is used for a wide variety of reasons ranging from social or advertising networks measuring effectiveness or third-party analytical services such as Google Analytics to improve customer experience and provide statistical analysis. 

At present there is not an industry-wide uniform standard that has been agreed and adopted to determine how DNT requests should be managed. As a result, detoxkitchencatering.co.uk does not currently respond to DNT requests. We will continue to review our DNT process and other new technologies. 

Any questions? 

If you have questions about your personal data or our privacy policy, please contact our data protection officer at contact@detoxkitchen.com or phone 0207 498 6417. 

Alternatively, you can write to us at: 

Detox Kitchen Unit 5, Linford Street Business Park, Linford Street, Battersea, London, SW8 4AB